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TräffBildTitelFörfattare (1st/rad)TrycktBeskrivningIdentifiering
Google Books
1Service Management and MarketingChristian Grönroos1990Gronroos (international and industrial marketing, Swedish Sc...MINN:31951D00224588L
2Service Management and MarketingChristian Gronroos2007-02-27"Professor Grönroos presents the most scholarly and provoca...ISBN-13:9780470028629
3Service Management and MarketingChristian Grönroos2015ISBN-13:9781119092841
4Service management och marknadsföringChristian Grönroos2002ISBN-13:9789147063796
5Service Management and MarketingChristian Grönroos1990Gronroos (international and industrial marketing, Swedish Sc...UCSC:32106020110018
6Service Management and MarketingChristian Grönroos2000-10-10In examining the new rules of service competition, the autho...UCSC:32106018657988
7Strategic Management and Marketing in the Service SectorChristian Grönroos1982ISBN-13:9789515551672
8Service Management and MarketingChristian Gronroos2016-01-26Written by a leading pioneer in the field, the revised and u...ISBN-13:9781118921449
9Service Management And Marketing: Customer Management In Ser...Christian Grönroos2007-06This is the third edition of a very successful book written ...ISBN-13:9788126512874
10In Search of a New Logic for MarketingChristian Gronroos2008-03-10The book features 9 previously published journal articles wr...ISBN-13:9780470061299
11Strategic Management and Marketing in the Service SectorChristian Grönroos1984ISBN-13:9789144439112
12Service ManagementJay Kandampully2011-12-09“Great retailers are great at service. No exceptions. This...ISBN-13:1461415535
13Service Management2013OCLC:931477642
14Legends in Marketing: Jagdish N ShethBalaji C Krishnan2010-03-09The objective of this series is to capture the essence of th...ISBN-13:9788132103004
15Service Design for BusinessBen Reason2015-12-14A practical approach to better customer experience through s...ISBN-13:1118988922
16Strategic Customer ManagementAdrian Payne2013-03-28Relationship marketing and customer relationship management ...ISBN-13:1107328411
17An Applied Service Marketing TheoryChristian Grönroos1980ISBN-13:9789515551191
18Understanding Services ManagementWilliam J. Glynn1995-11-09A state-of-the-art services managment guideUOM:35128001851151
19Service QualityStephen Walter Brown1991To learn more about Rowman & Littlefield titles please visit...ISBN-13:9780669211528
20The Routledge Handbook of Service Research Insights and Idea...Eileen Bridges2020-04-02The Routledge Handbook of Service Research Insights and Idea...ISBN-13:135124521X
21Mobile Service Innovation and Business ModelsHarry Bouwman2008-05-27Modern economies depend on innovation in services for their ...ISBN-13:3540792384
22Handbook of Services Marketing and ManagementTeresa Swartz2000This is a comprehensive, practical and theoretical guide to ...ISBN-13:9780761916123
23Legends in Marketing: Christian GronroosJagdish N. Sheth2014-01-15The Legends in Marketing series captures the essence of the ...ISBN-13:9788132110026
24Public Service Management and AsylumKirsty Strokosch2019-06-03Co-production occurs when citizens actively participate in t...ISBN-13:0429820844
25Legends in Marketing: Christian GronroosJagdish N. Sheth2014-01-15The Legends in Marketing series captures the essence of the ...ISBN-13:9788132110026
26Marketing DiscoursePer Skålén2007-12-14The marketing discipline has been dominated by managerial re...ISBN-13:1134116381
27Legends in Marketing: Christian GronroosJagdish N. Sheth2014-01-15The Legends in Marketing series captures the essence of the ...ISBN-13:9788132110026
28The Routledge Companion to Strategic MarketingBodo B. Schlegelmilch2020-11-24The Routledge Companion to Strategic Marketing offers the la...ISBN-13:1351038656
29Service Management and Marketing PrinciplesJay Kandampully2024-06-07This book explores the service economy and challenges that a...ISBN-13:1040025781
30Legends in Marketing: Christian GronroosJagdish N. Sheth2014-01-15The Legends in Marketing series captures the essence of the ...ISBN-13:9788132110026
31Service Science, Management and EngineeringBill Hefley2008-01-08Papers in this unique volume were developed from the 2006 co...ISBN-13:0387765786
32Sensory MarketingB. Hultén2009-05-21The book covers the ongoing shift from mass-marketing and mi...ISBN-13:0230237045
33Service Science Research, Strategy and Innovation: Dynamic K...Delener, N.2012-01-31"This book explores areas such as strategy development, serv...ISBN-13:1466600780
34MarketingMichael John Baker2001ISBN-13:9780415213974
35Proceedings of the 1995 World Marketing CongressK. Grant2015-06-29This volume includes the full proceedings from the 1995 Worl...ISBN-13:3319173111
36The SAGE Encyclopedia of Quality and the Service EconomySu Mi Dahlgaard-Park2015-05-29Society, globally, has entered into what might be called the...ISBN-13:1483346358
37Handbook of Research on Management of Cultural Products: E-R...Aiello, Lucia2014-01-31An integrated approach to investigate, create, and propose a...ISBN-13:1466650087
38Service Management For DummiesJudith S. Hurwitz2009-05-11A plain-English guide to managing IT from the customer's per...ISBN-13:0470529083
39Sport TourismHeather J. Gibson2013-09-13The study of sport tourism is on the cusp of moving from a d...ISBN-13:1136875603
40Brand FusionTerry Smith2022-07-05Brand Fusion: Purpose-driven brand strategy presents a compe...ISBN-13:3110718634
Libris
1Service management och marknadsföring : kundorienterat leda...Grönroos, Christian, 1947-2008Service management och marknadsföring : kundorienterat leda...
2Service Management och marknadsföring : kundorienterat leda...Grönroos, Christian, 1947-2015Service Management och marknadsföring : kundorienterat leda...
3Service management : ledning, strategi och marknadsföring i...Grönroos, Christian, 1947-1992Service management : ledning, strategi och marknadsföring i...
4Service management och marknadsföring : en CRM ansatsGrönroos, Christian, 1947-2002Service management och marknadsföring : en CRM ansats
5Service management [Ljudupptagning] ledning, strategi och ma...Grönroos, Christian2000Service management [Ljudupptagning] ledning, strategi och ma...
6Service management och marknadsföring [Elektronisk resurs] ...Grönroos, Christian2010Service management och marknadsföring [Elektronisk resurs] ...
7Service management och marknadsföring [Elektronisk resurs] ...Grönroos, Christian2016Service management och marknadsföring [Elektronisk resurs] ...
8Service management och marknadsföring [Ljudupptagning] en C...Grönroos, Christian2004Service management och marknadsföring [Ljudupptagning] en C...
9Service management and marketing [Elektronisk resurs] custom...Grönroos, Christian2008Service management and marketing [Elektronisk resurs] custom...
10Tjänstefiering : i kundens ögon är alla företag tjänste...Grönroos, Christian, 1947-ArrayTjänstefiering : i kundens ögon är alla företag tjänste...
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