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Google Books
1Be Our GuestThe Disney Institute2003-06Foreword by Michael D. Eisner. All organisations drive towar...PSU:000057229805
2Planning Techniques to Estimate Speeds and Service Volumes f...Richard Gerhard Dowling1997ISBN-13:9780309060585
3Service QualityStephen Walter Brown1991To learn more about Rowman & Littlefield titles please visit...ISBN-13:9780669211528
4Continual service improvement2007-05-30This publication focuses on continual service improvement (C...ISBN-13:0113310498
5The Handbook of Service IndustriesJ. R. Bryson2007-01-01'It contains an impressive array of important and useful mat...ISBN-13:9781847205261
6S/NVQ Level 2 Customer ServiceSally Bradley2003Providing the knowledge needed to complete the qualification...ISBN-13:9780435451691
7Measuring Customer Service EffectivenessSarah Cook2004Good customer service may be seen as a crucial asset for mos...ISBN-13:9780566085383
8Multimodal Level of Service Analysis for Urban StreetsRichard Gerhard Dowling2008ISBN-13:0309117429
9Services Marketing: Text And CasesVerma2007-09ISBN-13:9788177586732
10Services Marketing and ManagementAudrey Gilmore2003-06-02This text provides an overview of the characteristics and un...ISBN-13:9780761941583
11Full ServiceScotty Bowers2012-02-14Now the subject of the hit documentary Scotty and the Secret...ISBN-13:0802194761
12Services--the Export of the 21st CenturyJoe Reif1997U.S. exports of financial, entertainment, architectural, acc...ISBN-13:9781885073419
13Food Service Manual for Health Care InstitutionsRuby Parker Puckett2004-11-08Food Service Manual for Health Care Institutions offers a co...ISBN-13:9780787978297
14Guide to Service Subcontract Terms and ConditionsAmerican Bar Association. Strategic Alliances, Teaming, and Subcontracting Committee2008ISBN-13:9781604420104
15Service QualityBenjamin Schneider2004The last three decades have seen a dramatic increase in the ...ISBN-13:9780761921479
16Service DeliveryGreat Britain. Office of Government Commerce2001Service Delivery covers the service the business requires of...ISBN-13:9780113300174
17Service InnovationJoseph Tidd2003In the most advanced service economies, services create up t...ISBN-13:9781848161306
18Public Service Broadcasting in the Age of GlobalizationIndrajit Banerjee2006Takes a scholarly perspective aimed at creating debate about...ISBN-13:9814136018
19Service Industries MarketingGillian Hogg1998This collection examines a wide range of topics and methodol...ISBN-13:9780714648880
20Delivering Satisfaction and Service QualityPeter Hernon2001Discusses methods for understanding what library patrons wan...ISBN-13:9780838907894
21The British Diplomatic Service, 1815-1914Raymond Jones1983-08-24Previous accounts of the British Foreign Office have left th...ISBN-13:0889201242
22Food and Drink ServiceRoy Hayter1996-08Food and Drink Sevice will help everyone working in what is ...ISBN-13:9781861526878
23Programming WCF ServicesJuval Lowy2010-08-13Programming WCF Services is the authoritative, bestselling g...ISBN-13:1449399606
24Handbook of Mechanical In-Service InspectionClifford Matthews2003-12-30This comprehensive sister volume to Cliff Matthews’ highly...ISBN-13:9781860584169
25Service Chain ManagementChristos Voudouris2007-12-18Service chain management enables service organisations to im...ISBN-13:9783540755043
26Uncommon ServiceFrances Frei2012Offers an organizational design model for service organizati...ISBN-13:1422133311
27Delivering Quality ServiceValarie A. Zeithaml1990Describes the five attributes of quality service and explain...ISBN-13:0029357012
28Strategic Management of Professional Service FirmsBente Løwendahl2005Aimed at practitioners and academics, this third edition dis...ISBN-13:9788763001274
29E-ServiceRoland T. Rust2002The advent of the era of "e-Service," the provision of servi...ISBN-13:9780765608062
30Working in the Service SocietyCameron Lynne Macdonald1996Essays and case studies on "the problems of organizing and n...ISBN-13:9781566394802
31The New Public Service, Expanded EditionISBN-13:9780765628626
32In the Service of the KhanIgor de Rachewiltz1993ISBN-13:9783447033398
33Best Practices in Customer ServiceISBN-13:9780814415795
34Tourism SMEs, Service Quality, and Destination Competitivene...E. Jones and C. Haven2005This book focuses in on the dominant role of SMEs (small and...ISBN-13:9781845930882
35A Handbook for Measuring Customer Satisfaction and Service Q...Morpace International1999This handbook focuses on how to measure customer satisfactio...ISBN-13:9780309063234
36Service transition2007-05-30Management, Computers, Computer networks, Information exchan...ISBN-13:011331048X
37Readers' Advisory Service in the Public LibraryJoyce G. Saricks2005ISBN-13:9780838908976
38Community Service-LearningRahima C. Wade1997-01-01Presents a comprehensive resource for those interested in yo...ISBN-13:9780791431832
39From Public Service Broadcasting to Public Service Communica...Damian Tambini2004ISBN-13:9781860302299
40Total Quality ServiceD.H. Stamatis1995-08-01Total Quality Service rises to the business challenge of the...ISBN-13:9781884015830
Libris
1The Forest ServiceFrome, Michael1984The Forest Service
2Authentic memoirs of Tippoo Sultaun including his cruel trea...1799Authentic memoirs of Tippoo Sultaun including his cruel trea...
3Self-service : Libre service = Selbstbedienung1961-Self-service : Libre service = Selbstbedienung
4Handbook of research planning-factor data1960-Handbook of research planning-factor data
5Service (Oslo)1995-Service (Oslo)
6Forest Service organizational directory[19-?]-Forest Service organizational directory
7Forest Service research accomplishments[19-?]-Forest Service research accomplishments
8The Forest ServiceFrome, Michael1971The Forest Service
9Delivering quality service : balancing customer perceptions ...Zeithaml, Valarie Acop. 1990Delivering quality service : balancing customer perceptions ...
10An interview with John R. McGuire : Forest Service chief 197...Steen, Harold K.1988An interview with John R. McGuire : Forest Service chief 197...
11Wildfire news & notes [Elektronisk resurs]Wildfire news & notes [Elektronisk resurs]
12Early Forest Service research administrators : interviews wi...Maunder, Elwood R.1978Early Forest Service research administrators : interviews wi...
13Recent advances in spruce budworms research : proceedings of...CANUSA Spruce Budworms Research Symposium (1984 : Bangor, Me.)1985Recent advances in spruce budworms research : proceedings of...
14Report of the Forest Service1978-Report of the Forest Service
15The United States Forest Service : a historical bibliography...Ogden, Gerald R.1973The United States Forest Service : a historical bibliography...
16Verne L. Harper : a *Forest Service research scientist and a...Maunder, Elwood R., 1917-1972Verne L. Harper : a *Forest Service research scientist and a...
17The Soil Conservation ServiceSimms, D. Harper1970The Soil Conservation Service
18Halsbury's statutory instruments : being a companion work to...1987-Halsbury's statutory instruments : being a companion work to...
19Report of the Chief1935-[1977?]Report of the Chief
20Automation1984Automation
21Automation1986Automation
22Beskrivning 1,5 kW KV-sändare M/541961Beskrivning 1,5 kW KV-sändare M/54
23Beskrivning över 200 W KV-sändare m/501952Beskrivning över 200 W KV-sändare m/50
24Beskrivning över 200 W KV-sändare m/521957Beskrivning över 200 W KV-sändare m/52
25Beskrivning över 35 W FMUK-station m/491953Beskrivning över 35 W FMUK-station m/49
26Beskrivning över flygradiopejlstation Frp 2[s.n.]Beskrivning över flygradiopejlstation Frp 2
27Se om ditt företag : miniversionBrunes, Bengt, 1911-1975Se om ditt företag : miniversion
28Instruktion för 10 watts bärbar radiostation : 10W Br m//3...1943Instruktion för 10 watts bärbar radiostation : 10W Br m//3...
29Provisorisk instruktion för 1/2 Watts bärbar radiostation ...1949Provisorisk instruktion för 1/2 Watts bärbar radiostation ...
30Provisorisk instruktion för 1,5 watts bärbar radiostation ...1945Provisorisk instruktion för 1,5 watts bärbar radiostation ...
31Provisorisk instruktion för 250 watts bilradiostation : 250...1950Provisorisk instruktion för 250 watts bilradiostation : 250...
32Provisorisk instruktion för 75 W Tp m/431944Provisorisk instruktion för 75 W Tp m/43
33Provisorisk instruktion för 800 watts bilradiostation (800 ...1944Provisorisk instruktion för 800 watts bilradiostation (800 ...
34Provisorisk instruktion för flygradiostation Fr III[s.n.]Provisorisk instruktion för flygradiostation Fr III
35Provisorisk instruktion för frekvensmeter m/46 : 180-18000 ...1949Provisorisk instruktion för frekvensmeter m/46 : 180-18000 ...
36Provisorisk instruktion för radiostation 100 (Ra 100)1949Provisorisk instruktion för radiostation 100 (Ra 100)
37Serviceutbildning1984Serviceutbildning
38Särtryck ur instruktion för 10 watts bärbar radiostation ...[s.n.]Särtryck ur instruktion för 10 watts bärbar radiostation ...
39Toolbox : [engelska A]Tyllered, Malin, 1936-2014.2004Toolbox : [engelska A]
40Effects of acid rain on forest resources : proceedings of th...1991Effects of acid rain on forest resources : proceedings of th...
SwePub
1Service : en väg till framgångMossberg, Lena Gustafsson, Inga-Britt, 1942- Service : en väg till framgång
2Service flexibility : conceptualizing value creation in serv...Brozovic, Danilo Nordin, Fredrik Kindström, Daniel Service flexibility : conceptualizing value creation in serv...
3Service Design : a conceptualization of an emerging practice...Wetter Edman, Katarina, 1971-Service Design : a conceptualization of an emerging practice...
4Service Innovation : A New Conceptualization and Path Forwar...Gustafsson, Anders, 1964- Snyder, Hannah Witell, Lars, 1972- Service Innovation : A New Conceptualization and Path Forwar...
5How Service Ideas Are Implemented : Ways of Framing and Addr...Overkamp, Tim, 1987- Holmlid, Stefan, Professor, 1968- Blomkvist, Johan, Senior Lecturer, 1978- Prendiville, Alison, Professor How Service Ideas Are Implemented : Ways of Framing and Addr...
6Common variants associated with plasma triglycerides and ris...Do, Ron Willer, Cristen J. Schmidt, Ellen M. Sengupta, Sebanti Common variants associated with plasma triglycerides and ris...
7Discovery and refinement of loci associated with lipid level...Willer, Cristen J. Schmidt, Ellen M. Sengupta, Sebanti Peloso, Gina M. Discovery and refinement of loci associated with lipid level...
8IT Service Management : The Alignment of ITIL® Practitioner...Cronholm, Stefan Karu, Kaimar Göbel, Hannes, 1976- Hearsum, Philip IT Service Management : The Alignment of ITIL® Practitioner...
9App service : How do consumers perceive the quality of finan...Treen, E. Pitt, L. Bredican, John, 1969- Farshid, M. App service : How do consumers perceive the quality of finan...
10Self-Service RecoveryJohansson, Niklas E., 1976- Nilsson, Anders G. Edvardsson, Bo Carlsson, Sten Self-Service Recovery
11Management services - A framework for designWeigand, H. Johannesson, Paul Andersson, Birger Jayasinghe Arachchige, J. Management services - A framework for design
12Creating a service platform : how to co-create value in a re...Löfberg, Nina Åkesson, Maria, 1979- Creating a service platform : how to co-create value in a re...
13Towards a model of services based on co-creation, abstractio...Bergholtz, Maria Johannesson, Paul Andersson, Birger Towards a model of services based on co-creation, abstractio...
14Making sense of service dynamics : the honeybee metaphorBrozovic, Danilo Ravald, Annika Nordin, Fredrik, 1967- Making sense of service dynamics : the honeybee metaphor
15Design for Value Co-Creation : Exploring Synergies Between D...Wetter-Edman, Katarina, 1971- Sangiorgi, Daniela Edvardsson, Bo, 1952- Holmlid, Stefan Design for Value Co-Creation : Exploring Synergies Between D...
16Exploring dualities of service innovation : Implications for...Witell, Lars Anderson, Laurel Brodie, Roderick J. Colurcio, Maria Exploring dualities of service innovation : Implications for...
17Design for Service comes to Service LogicWetter-Edman, Katarina, 1971- Sangiorgi, Daniela Edvardsson, Bo Holmlid, Stefan Design for Service comes to Service Logic
18Closing the user-centric service coordination cycleWeigand, H. Johannesson, Paul Andersson, Birger Bergholtz, Maria Closing the user-centric service coordination cycle
19Design for Service : A framework for articulating designers...Wetter-Edman, Katarina, 1971- Wetter Edman, Katarina, 1971 Design for Service : A framework for articulating designers...
20Any way goes : Identifying value constellations for service ...Kowalkowski, Christian Witell, Lars Gustafsson, Anders Any way goes : Identifying value constellations for service ...
21Service Design : A TQM Instrument for Service ProvidersEdvardsson, Bo Mattson, J Service Design : A TQM Instrument for Service Providers
22Green Service Innovation : The role of resource integration ...Frankelius, Per, 1966- Guyader, Hugo, 1990- Ottosson, Mikael, 1980- Aichagui, Victor, 1980- Green Service Innovation : The role of resource integration ...
23Accounting for service value : An ontological approachWeigand, H. Johannesson, Paul Bergholtz, Maria Accounting for service value : An ontological approach
24Service Quality : Multinational and Multidiciplinary Perspec...Brown, S Gummesson, E Edvardsson, Bo Gustavsson, Bengt Ove Service Quality : Multinational and Multidiciplinary Perspec...
25Stakeholder Engagement for Service Design : How service desi...Segelström, Fabian, 1982- Holmlid, Stefan, Docent Macaulay, Catriona, Senior Lecturer Stakeholder Engagement for Service Design : How service desi...
26Customer-Perceived Service-Quality and Technology-Based Self...Anselmsson, JohanCustomer-Perceived Service-Quality and Technology-Based Self...
27Discovering Service Variations through Service PrototypingRodrigues, Vanessa, 1987- Holmlid, Stefan, 1968- Discovering Service Variations through Service Prototyping
28Professional identity in service work : why front-line emplo...Echeverri, Per, 1958- Åkesson, Maria, 1979- Professional identity in service work : why front-line emplo...
29Service Provider Flexibility : A Strategic PerspectiveBrozovic, Danilo, 1979- Nordin, Fredrik, Associate Professor Ravald, Annika, Assistant Professor Berg, Per-Olof, Professor emeritus Service Provider Flexibility : A Strategic Perspective
30Service Innovation in a Complex Service System : Public Tran...Sebhatu, Samuel Petros, 1972- Johnson, Mikael, 1966- Enquist, Bo, 1950- Service Innovation in a Complex Service System : Public Tran...
31Service design. : The examination of its place in service sc...Trischler, Jakob Scott, Don R Kelly, Stephen J Service design. : The examination of its place in service sc...
32Service Walkthroughs to Support Service DevelopmentBlomkvist, Johan Åberg, Johan Holmlid, Stefan Service Walkthroughs to Support Service Development
33Service orientation : effectuating business model innovation...Nair, Sujith Paulose, Hanna Palacios, Miguel Tafur, Javier Service orientation : effectuating business model innovation...
34Service Quality : A Mediator of Customer Complaint Behaviour...Osarenkhoe, Aihie, 1960- Komunda, Mabel Birungi Byarugaba, Jotham Mbiito Service Quality : A Mediator of Customer Complaint Behaviour...
35Service innovation : using augmented reality in the IKEA Pla...Ozturkcan, Selcen, Associate Professor, 1977-Service innovation : using augmented reality in the IKEA Pla...
36Self-Service Recovery : Service Recovery in a Self-Service T...Johansson, NiklasSelf-Service Recovery : Service Recovery in a Self-Service T...
37Innovation in service ecosystems : An empirical study of the...Aal, Kotaiba Abdul Di Pietro, Laura Edvardsson, Bo, 1952- Renzi, Maria Francesca Innovation in service ecosystems : An empirical study of the...
38App Service : How do consumers perceive the quality of finan...Bredican, John, 1969-App Service : How do consumers perceive the quality of finan...
39Service strategy transition : product and service offerings ...Velikanov, Ivan Macintyre, Mairi Angelis, Jannis Service strategy transition : product and service offerings ...
40An Efficient Customer Service : Finding a Balance between Se...Lind, Mikael, 1969- Salomonson, Nicklas An Efficient Customer Service : Finding a Balance between Se...

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