Start
Om tjänsten
TräffBildTitelFörfattare (1st/rad)TrycktBeskrivningIdentifiering
Google Books
1Service Management and MarketingChristian Gronroos2015-04-01Written by a leading pioneer in the field, the revised and u...ISBN-13:9781118921449
2Service Management and MarketingChristian Grönroos2000-10-10"Grönroos presents the most scholarly and provocative exami...UCSC:32106018657988
3Service Management and MarketingChristian Gro nroos1990Gronroos (international and industrial marketing, Swedish Sc...MINN:31951D00224588L
4Service Management And Marketing: Customer Management In Ser...Christian Grönroos2007-06This is the third edition of a very successful book written ...ISBN-13:9788126512874
5Service Management och marknadsföring2015ISBN-13:9789147112425
6Service Management and MarketingChristian Grönroos1990ISBN-13:9780029463987
7Strategic Management and Marketing in the Service SectorChristian Grönroos1984ISBN-13:9789144439112
8Service ManagementJay Kandampully2011-12-09“Great retailers are great at service. No exceptions. This...ISBN-13:1461415535
9Managing Change and TransitionRichard Luecke2003This timely guide offers advice on how to recognize the need...ISBN-13:9781578518746
10The Routledge Handbook of Service Research Insights and Idea...Eileen Bridges2020-04-02The Routledge Handbook of Service Research Insights and Idea...ISBN-13:135124521X
11Information Technology for ManagersGeorge Reynolds2015-06-26Now today's managers can prepare to successfully oversee and...ISBN-13:1305482492
12An Applied Service Marketing TheoryChristian Grönroos1980ISBN-13:9789515551191
13Public Service LogicStephen P. Osborne2020-10-30This book is based upon and extends the theoretical and empi...ISBN-13:1000192148
14Service Science, Management and EngineeringBill Hefley2008-01-08Papers in this unique volume were developed from the 2006 co...ISBN-13:9780387765785
15Handbook of Services Marketing and ManagementTeresa Swartz2000This is a comprehensive, practical and theoretical guide to ...ISBN-13:9780761916123
16Transform Customer ExperienceIsabella Villani2019-01-18Your customers are your future. Smartphones, social media an...ISBN-13:0730368386
17Services Marketing and ManagementAudrey Gilmore2003-05-15Services Marketing and Management provides an in-depth consi...ISBN-13:1446228789
18The Service-Dominant Logic of MarketingRobert F. Lusch2014-12-18Expanding on the editors' award-winning article "Evolving to...ISBN-13:1317454634
19Services ComputingLiang-Jie Zhang2008-08-07This book bridges the gap between Business and IT services a...ISBN-13:9783540382843
20Defining MarketingChristian Grönroos1989OCLC:614913954
21Public Service Management and AsylumKirsty Strokosch2019-06-03Co-production occurs when citizens actively participate in t...ISBN-13:0429820844
22Mobile Service Innovation and Business ModelsHarry Bouwman2008-05-27Modern economies depend on innovation in services for their ...ISBN-13:3540792384
23Strategic Customer ManagementAdrian Payne2013-03-28Relationship marketing and customer relationship management ...ISBN-13:1107328411
24Comments on Christian Grönroos' Strategic Management and Ma...Kenneth L. Bernhardt1983This report contains two essays which define Christian Gronr...OCLC:10567310
25The Service Quality HandbookEberhard Eugen Scheuing1993-01Service quality has emerged center stage as a global force. ...ISBN-13:9780814401194
26The Routledge Companion to Strategic MarketingBodo B. Schlegelmilch2020-12-09The Routledge Companion to Strategic Marketing offers the la...ISBN-13:1351038648
27Service Management and Marketing : Customer Management in Se...Christian Grönroos2007OCLC:253968937
28Managing ServicesKathryn Haynes2013-11The book is a collection of perspectives on service and serv...ISBN-13:019969608X
29Handbook of Hospitality Marketing ManagementHaemoon Oh2009-11-04This handbook consists of 19 chapters that critically review...ISBN-13:1136399976
30The SAGE Encyclopedia of Quality and the Service EconomySu Mi Dahlgaard-Park2015-05-29Society, globally, has entered into what might be called the...ISBN-13:1483346358
31Outlines and Highlights for Service Management and Marketing...Cram101 Textbook Reviews2010-12Never HIGHLIGHT a Book Again! Virtually all of the testable ...ISBN-13:9781428885455
32Tourism and Service ManagementDavid Solnet2011-04-30Contemporary Tourism Reviews will provide you with critical,...ISBN-13:1906884323
33Service Science Research, Strategy and Innovation: Dynamic K...Delener, N.2012-01-31"This book explores areas such as strategy development, serv...ISBN-13:1466600780
34Better BusinessMichael R. Solomon2016Better Experiences Better Solutions Better Business Better B...ISBN-13:9780133810974
35A Handbook of Management Theories and Models for Office Envi...Rianne Appel-Meulenbroek2021-08-03Although workplace design and management are gaining more an...ISBN-13:1000434206
36Marketing DiscoursePer Skålén2007-12-14The marketing discipline has been dominated by managerial re...ISBN-13:1134116381
37Principles of Service ManagementChristian Grönroos1990OCLC:393134345
38Managing Service ProductivityAli Emrouznejad2014-07-31This volume describes how frontier efficiency methodologies ...ISBN-13:3662434377
39Designing Better ServicesFrancesca Foglieni2017-09-25This book provides accessible, comprehensive guidance on ser...ISBN-13:3319631799
40The Routledge Companion to Strategic MarketingBodo B. Schlegelmilch2020-11-24The Routledge Companion to Strategic Marketing offers the la...ISBN-13:1351038656
Libris
1Service Management och marknadsföring : kundorienterat leda...Grönroos, Christian, 1947-2015Service Management och marknadsföring : kundorienterat leda...
2Service management and marketing : a customer relationship m...Grönroos, Christian, 1947-cop. 2000Service management and marketing : a customer relationship m...
3Service management och marknadsföring : kundorienterat leda...Grönroos, Christian, 1947-2008Service management och marknadsföring : kundorienterat leda...
4Service management and marketing : customer management in se...Grönroos, Christian, 1947-cop. 2007Service management and marketing : customer management in se...
5Service management : ledning, strategi och marknadsföring i...Grönroos, Christian, 1947-1992Service management : ledning, strategi och marknadsföring i...
6Service management and marketing : managing the service prof...Grönroos, Christian, 1947-2015Service management and marketing : managing the service prof...
7Service management and marketing : managing the moments of t...Grönroos, Christian, 1947-cop. 1990Service management and marketing : managing the moments of t...
8Service management [Ljudupptagning] ledning, strategi och ma...Grönroos, Christian2000Service management [Ljudupptagning] ledning, strategi och ma...
9Service management och marknadsföring : en CRM ansatsGrönroos, Christian, 1947-2002Service management och marknadsföring : en CRM ansats
10Service management principlesGrönroos, Christian, 1947-1990Service management principles
11Service management and marketing [Elektronisk resurs] custom...Grönroos, Christian2008Service management and marketing [Elektronisk resurs] custom...
12Marknadsföring i tjänsteföretagGrönroos, Christian, 1947-1998Marknadsföring i tjänsteföretag
13Service management and marketing [Ljudupptagning] a customer...Grönroos, Christian2002Service management and marketing [Ljudupptagning] a customer...
14Service management i den offentliga sektornGrönroos, Christian, 1947-1988Service management i den offentliga sektorn
15Service productivity : toward a conceptualisation of the tra...Grönroos, Christian, 1947-2000Service productivity : toward a conceptualisation of the tra...
16Service management och marknadsföring [Ljudupptagning] en C...Grönroos, Christian2004Service management och marknadsföring [Ljudupptagning] en C...
17Service management och marknadsföring [Elektronisk resurs] ...Grönroos, Christian2010Service management och marknadsföring [Elektronisk resurs] ...
18Service management och marknadsföring [Elektronisk resurs] ...Grönroos, Christian2016Service management och marknadsföring [Elektronisk resurs] ...
19Service management i den offentliga sektornGrönroos, Christian, 1947-1994Service management i den offentliga sektorn
20Marknadsföring i tjänsteföretagGrönroos, Christian, 1947-1996Marknadsföring i tjänsteföretag
21In search of a new logic for marketing : foundations of cont...Grönroos, Christian, 1947-cop. 2007In search of a new logic for marketing : foundations of cont...
22Strategic management and marketing in the service sectorGrönroos, Christian, 1947-1982Strategic management and marketing in the service sector
23Strategic management and marketing in the service sectorGrönroos, Christian, 1947-1984Strategic management and marketing in the service sector
24Tjänstefiering : i kundens ögon är alla företag tjänste...Grönroos, Christian, 1947-ArrayTjänstefiering : i kundens ögon är alla företag tjänste...
25Titans of service : [building strategic service leadership]Lindberg-Repo, Kirsti2015Titans of service : [building strategic service leadership]
26Nyt kilpaillaan palveluillaGrönroos, Christian, 1947-1998Nyt kilpaillaan palveluilla
27Värdeskapande gästfrihet. Hur gästfrihet som värde ramas...Eksell, JörgenArrayVärdeskapande gästfrihet. Hur gästfrihet som värde ramas...
SwePub
1The emergence of the new service marketing : Nordic school p...Gummesson, Evert Grönroos, Christian The emergence of the new service marketing : Nordic school p...
2Patient involvement and service innovation in healthcareEngström, Jon Elg, Mattias, Professor Witell, Lars, Professor Robert, Glenn, Professor Patient involvement and service innovation in healthcare
3Non-voluntary service interaction from a service logic persp...Lindqvist, Katja Westrup, Ulrika Non-voluntary service interaction from a service logic persp...
4Värdeskapande gästfrihet : Hur gästfrihet som värde rama...Eksell, JörgenVärdeskapande gästfrihet : Hur gästfrihet som värde rama...
5Servicemötet – multidisciplinära öppningarCorvellec, Hervé Lindquist, Hans Servicemötet – multidisciplinära öppningar
6Methods different from the ones applied earlier in service m...Åkerhielm, Renate, 1961-Methods different from the ones applied earlier in service m...
7The Nature of Customer Support ServiceRoos, IngerThe Nature of Customer Support Service
8Understanding the Trigger Effect on Customers' Maturity Proc...Edvardsson, Bo Roos, Inger Gustafsson, Anders Understanding the Trigger Effect on Customers' Maturity Proc...
9The hotel check-in as a rite of incorporation: Enchantments ...Eksell, JörgenThe hotel check-in as a rite of incorporation: Enchantments ...
10Interaktivt provrumSundström, MalinInteraktivt provrum

Referenser till uppsats

Med Bokreferens.se kan du söka efter böcker, artiklar och avhandlingar mm.
Du hittar färdiga referenser till din uppsats som du kan klista in i ditt arbetes källförteckning.
Bokreferens stödjer referensmallen för: APA, Harvard, Oxford samt Vancouver.
Nytt är att du numera även kan jämföra priser på böcker och studentlitteratur.
Om tjänsten | Senaste Sökningar

Hittils har 3.262.982 st sökningar gjorts på Bokreferens.se
sedan starten 2012-10-19, 869 st har genomförts idag.

Bokreferens.se bygger på API från Google Books, Libris och SwePub.
Prisjämförelser sker med tillstånd från:

Adlibris Bokus

Syskonsajter: Loggbok.nu | Pluggis.nu | Radiolinker.com

© Copyright 2021 Illius Media