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1Service Management and MarketingChristian Grönroos2000-10-10"Grönroos presents the most scholarly and provocative exami...UCSC:32106018657988
2Service Management and MarketingChristian Gronroos2015-04-01Written by a leading pioneer in the field, the revised and u...ISBN-13:9781118921449
3Somatic Embryogenesis in Woody PlantsS. Mohan Jain1995-05-31These books provide an update to progress on somatic embryog...ISBN-13:9780792330707
4CUSTOMER EXPERIENCE MANAGEMENT - THE EXPERIENTIAL JOURNEYJames Seligman2018-09-19Organizations that want to deliver required outcomes can do ...ISBN-13:0244417474
5Comments on Christian Grönroos' Strategic Management and Ma...Kenneth L. Bernhardt1983This report contains two essays which define Christian Gronr...OCLC:10567310
6Information Technology-enabled Global Customer ServiceTapio Reponen2003-01-01Recently there has been increased demand for combining local...ISBN-13:1591400872
7Research Anthology on Architectures, Frameworks, and Integra...Management Association, Information Resources2021-01-25Distributed systems intertwine with our everyday lives. The ...ISBN-13:1799853403
8Customer Loyalty in Third Party Logistics RelationshipsDavid L. Cahill2006-11-23To manage an effective customer loyalty program, third party...ISBN-13:3790819042
91st International Conference on Lifelong Education and Leade...Assoc.Prof.Dr. Osman TİTREK2016-03-01Copyright © 2015, ICLEL Conferences All rights reserved by ...ISBN-13:6056649504
10The Service-Dominant Logic of MarketingRobert F. Lusch2014-12-18Expanding on the editors' award-winning article "Evolving to...ISBN-13:1317454642
11Cumulated Index Medicus1986COLUMBIA:HR00442402
12Marketing in EvolutionNeil Hoodd2016-07-27This book honours the contributions of Professor Michael J. ...ISBN-13:1349140899
13The Routledge Companion to Strategic MarketingBodo B. Schlegelmilch2020-11-24The Routledge Companion to Strategic Marketing offers the la...ISBN-13:1351038656
14MarketingJon Groucutt2004Marketing: Essential principles, new realities has been rese...ISBN-13:9780749441142
15The SAGE Handbook of Marketing TheoryPauline Maclaran2009-12-22This exciting new Handbook brings together the latest in deb...ISBN-13:184787505X
16Legends in Marketing: Christian GronroosJagdish N. Sheth2014-01-15The Legends in Marketing series captures the essence of the ...ISBN-13:9788132110026
17Advances in Services InnovationsDieter Spath2006-12-02The book documents the state-of-the-art in Services Science....ISBN-13:3540298606
18Legends in Marketing: Christian GronroosJagdish N. Sheth2014-01-15The Legends in Marketing series captures the essence of the ...ISBN-13:9788132110026
19MarketingMichael John Baker2001ISBN-13:9780415213974
20The SAGE Encyclopedia of Quality and the Service EconomySu Mi Dahlgaard-Park2015-05-29Society, globally, has entered into what might be called the...ISBN-13:1483346358
21Internal MarketingRichard J. Varey2000Bringing together contributions from leading writers in the ...ISBN-13:0415213177
22Service QualityRoland T. Rust1993-11-15In this book leading scholars and practitioners present the ...ISBN-13:1452262489
23A Reader in Marketing CommunicationsPhilip J. Kitchen2005Combining papers on marketing communications with commentary...ISBN-13:9780415356497
24Managing Service FirmsPer Skålén2010Based on a conceptual analysis of marketing texts, particula...ISBN-13:0415473268
25Legends in Marketing: Christian GronroosJagdish N. Sheth2014-01-15The Legends in Marketing series captures the essence of the ...ISBN-13:9788132110026
26The Marketing BookMichael Baker2008-09-10The 6th edition of the best-selling Marketing Book has been ...ISBN-13:1136356843
27The Wednesday ClubKjell Westö2016-05-051938. Hitler's expansionist policies are arousing both anger...ISBN-13:1848667817
28Handbook of Strategic Account ManagementDiana Woodburn2014-03-17A compilation of the established knowledge in strategic acco...ISBN-13:1118509072
29Cultural Heritage MarketingIzabella Parowicz2018-10-25Providing an overview of the marketing principles and tools ...ISBN-13:303000287X
30Relational Political Marketing in Party-Centred DemocraciesHelene P.M. Johansen2016-04-08This book offers a critical re-thinking of the way in which ...ISBN-13:1317068319
31The SAGE Handbook of Service-Dominant LogicStephen L. Vargo2018-10-08Service-Dominant Logic presents a major paradigm shift in th...ISBN-13:1526455501
32Revisiting Value Co-creation and Co-destruction in TourismElina (Eleni) Michopoulou2021-12-20This book assists the better understanding of value co-creat...ISBN-13:1000531074
33A New Paradigm in Marketing – The Service Dominant Logic: ...Christina Weißenfels2014-04-01For virtually all of the 20th century, the paradigm in marke...ISBN-13:3954897539
34The SAGE Handbook of Social MarketingGerard Hastings2011-11-15For the first time, this benchmark handbook brings together ...ISBN-13:144625447X
35Total Relationship MarketingEvert Gummesson2011-01-05This third edition of Total Relationship Marketing confirms ...ISBN-13:1136354182
36Gamification and Consumer EngagementRimantas Gatautis2020In the context of rapid ICT development, this book focuses o...ISBN-13:303054205X
37Services Customization Using Web TechnologiesKardaras, Dimitris2012-05-31The Internet gives the consumer almost unlimited choice in p...ISBN-13:1466616059
38Key Account Management in Business-to-Business MarketsStefan Wengler2007-11-06Stefan Wengler provides a well founded answer to the questio...ISBN-13:383509355X
39Managing Tourism and Hospitality ServicesB. Prideaux2006-09-14The aim of this book is to enhance theoretical and practical...ISBN-13:1845930150
40The Influence of Sociocultural Factors on Service Quality Pe...Elisabeth Lagebram2019-10-24Bachelor Thesis from the year 2017 in the subject Business e...ISBN-13:3346043347
Libris
1Marknadsföring i tjänsteföretagGrönroos, Christian, 1947-1998Marknadsföring i tjänsteföretag
2Service Management och marknadsföring : kundorienterat leda...Grönroos, Christian, 1947-2015Service Management och marknadsföring : kundorienterat leda...
3Service management och marknadsföring : kundorienterat leda...Grönroos, Christian, 1947-2008Service management och marknadsföring : kundorienterat leda...
4Förteckning över skrifter rörande Helsingfors universitet...Grönroos, Henrik Viktor[1947.]Förteckning över skrifter rörande Helsingfors universitet...
5Service management och marknadsföring : en CRM ansatsGrönroos, Christian, 1947-2002Service management och marknadsföring : en CRM ansats
6Service management : ledning, strategi och marknadsföring i...Grönroos, Christian, 1947-1992Service management : ledning, strategi och marknadsföring i...
7Service management and marketing : managing the service prof...Grönroos, Christian, 1947-2015Service management and marketing : managing the service prof...
8Service management and marketing : a customer relationship m...Grönroos, Christian, 1947-cop. 2000Service management and marketing : a customer relationship m...
9Service management and marketing : customer management in se...Grönroos, Christian, 1947-cop. 2007Service management and marketing : customer management in se...
10I herrgårdens skugga : minnen av det glömda folketGrönroos, Holger, 1923-2000I herrgårdens skugga : minnen av det glömda folket
11Service management i den offentliga sektornGrönroos, Christian, 1947-1988Service management i den offentliga sektorn
12In search of a new logic for marketing : foundations of cont...Grönroos, Christian, 1947-cop. 2007In search of a new logic for marketing : foundations of cont...
13Boken i Finland : bokbeståndet hos borgerskap, hantverkare ...Grönroos, Henrik, 1908-1996Boken i Finland : bokbeståndet hos borgerskap, hantverkare ...
14Strategic management and marketing in the service sectorGrönroos, Christian, 1947-1984Strategic management and marketing in the service sector
15Walton GrönroosBonsdorff, Lena von, 1946-1999Walton Grönroos
16Service management and marketing : managing the moments of t...Grönroos, Christian, 1947-cop. 1990Service management and marketing : managing the moments of t...
17Tjänstefiering : i kundens ögon är alla företag tjänste...Grönroos, Christian, 1947-ArrayTjänstefiering : i kundens ögon är alla företag tjänste...
18Pieniä julmia tarinoitaGrönroos1998Pieniä julmia tarinoita
19Service management i den offentliga sektornGrönroos, Christian, 1947-1994Service management i den offentliga sektorn
20Jämställdhetsstatistik i Norden - kartläggning av status ...Grönroos, Maria2003Jämställdhetsstatistik i Norden - kartläggning av status ...
21Jämställdhetsstatistik i Norden - kartläggning av status ...Grönroos, Maria2003Jämställdhetsstatistik i Norden - kartläggning av status ...
22Marknadsföring av tjänster : en studie av marknadsförings...Grönroos, Christian, 1947-1981Marknadsföring av tjänster : en studie av marknadsförings...
23Cognitio librorum : retkiä kirjojen maailmaan : utflykter i...Grönroos, Henrik, 1908-1983Cognitio librorum : retkiä kirjojen maailmaan : utflykter i...
24Pieniä julmia tarinoitaGrönroosPieniä julmia tarinoita
25Pieniä julmia tarinoitaGrönroosPieniä julmia tarinoita
26Marknadsföring i tjänsteföretagGrönroos, Christian, 1947-1993Marknadsföring i tjänsteföretag
27Zacharias Topelius tryckta skrifter : bibliografisk förteck...Lunelund-Grönroos, Birgit1954Zacharias Topelius tryckta skrifter : bibliografisk förteck...
28Favorit matematikGrönroos, LeenaArrayFavorit matematik
29Plato on perceptual cognitionGrönroos, Gösta, 1968-2001Plato on perceptual cognition
30Förteckning över Svenska litteratursällskapets i Finland ...Lunelund-Grönroos, Birgit1955Förteckning över Svenska litteratursällskapets i Finland ...
31Matriculum Gymnasii Borgoensis : 1725-1809Lunelund-Grönroos, Birgit1946Matriculum Gymnasii Borgoensis : 1725-1809
32Tre revolutionerGrönroos, Ella, 1895-19711971Tre revolutioner
33Zachris Topelius' tryckta skrifter : bibliografisk förteckn...Lunelund-Grönroos, Birgit1954Zachris Topelius' tryckta skrifter : bibliografisk förteckn...
34Program med inbjudning till åhörande af den offentliga fö...Grönroos, Hjalmar, 1863-19291920Program med inbjudning till åhörande af den offentliga fö...
35Finlands bibliografiska litteratur : kommenterad förtecknin...Grönroos, Henrik, 1908-1975Finlands bibliografiska litteratur : kommenterad förtecknin...
36Inbjudning till åhörande af den offentliga föreläsning m...Grönroos, Hjalmar, 1863-19291921Inbjudning till åhörande af den offentliga föreläsning m...
37Kutsu kuulemaan niitä julkisia esitelmiä jotka psykiatrian...Grönroos, Hjalmar, 1863-19291925Kutsu kuulemaan niitä julkisia esitelmiä jotka psykiatrian...
38Marknadsföring av industriella tjänsterGrönroos, Christian, 1947-1980Marknadsföring av industriella tjänster
39Marknadsföring i tjänsteföretagGrönroos, Christian, 1947-1996Marknadsföring i tjänsteföretag
40The role of capsaicim-sensitive nerve fibers in secondary hy...Grönroos, Mari, 1967-1998The role of capsaicim-sensitive nerve fibers in secondary hy...
SwePub
1Orientation and autumn migration routes of juvenile sharp-ta...Grönroos, Johanna Muheim, Rachel Åkesson, Susanne Johanna, Grönroos, 1971- Orientation and autumn migration routes of juvenile sharp-ta...
2Orientation of shorebirds in relation to wind: both drift an...Grönroos, Johanna Green, Martin Alerstam, Thomas Johanna, Grönroos, 1971- Orientation of shorebirds in relation to wind: both drift an...
3To fly or not to fly depending on winds: shorebird migration...Grönroos, Johanna Green, Martin Alerstam, Thomas Johanna, Grönroos, 1971- To fly or not to fly depending on winds: shorebird migration...
4Hypotheses and tracking results about the longest migration ...Alerstam, Thomas Bäckman, Johan Grönroos, Johanna Olofsson, Patrik Hypotheses and tracking results about the longest migration ...
5Macroscopic appearance of the major duodenal papilla influen...Haraldsson, E. Kylänpää, L. Grönroos, J. Saarela, A. Macroscopic appearance of the major duodenal papilla influen...
6Design for value co‐creation: Exploring the synergies betw...Wetter Edman, Katarina, 1971 Sangiorgi, Daniela Edvardsson, Bo Holmlid, Stefan Design for value co‐creation: Exploring the synergies betw...
7Autumn migratory orientation and route choice in early and l...Åkesson, Susanne Johanna, Grönroos, 1971- Bianco, Giuseppe Grönroos, Johanna Autumn migratory orientation and route choice in early and l...
8Control of Smad7 stability by competition between acetylatio...Grönroos, Eva Hellman, Ulf Heldin, Carl-Henrik Ericsson, Johan Control of Smad7 stability by competition between acetylatio...
9Leukotriene D4-induced signal transduction in human epitheli...Grönroos, Eva Hoffmann, Else Kay, Doktor Leukotriene D4-induced signal transduction in human epitheli...
10YY1 inhibits the activation of the p53 tumor suppressor in r...Grönroos, Eva Terentiev, Alexei A Punga, Tanel Ericsson, Johan YY1 inhibits the activation of the p53 tumor suppressor in r...
11Anmärkningar kring den omänskliga lyckan hos AristotelesGrönroos, GöstaAnmärkningar kring den omänskliga lyckan hos Aristoteles
12Listening to Reason in Aristotle's Moral PsychologyGrönroos, GöstaListening to Reason in Aristotle's Moral Psychology
13Notes on Nicomachean ethics 1173a2–5Grönroos, GöstaNotes on Nicomachean ethics 1173a2–5
14Why is Aristotle’s vicious person miserable?Grönroos, GöstaWhy is Aristotle’s vicious person miserable?
15Wish, Motivation and the Human Good in AristotleGrönroos, GöstaWish, Motivation and the Human Good in Aristotle
16Adaptive flexibility in migratory behaviour of shorebirdsGrönroos, JohannaAdaptive flexibility in migratory behaviour of shorebirds
17Fine-scaled orientation changes in migrating shorebirdsGrönroos, Johanna Green, Martin Alerstam, Thomas Fine-scaled orientation changes in migrating shorebirds
18Shoot regeneration and somatic embryogenesis in Salix cultur...Grönroos, LottaShoot regeneration and somatic embryogenesis in Salix cultur...
19Growth analyses on in vitro, ex vitro and auxin rooted hypoc...Grönroos, Roland Flygh, Gunnar Kähr, Monika von Arnold, Sara Growth analyses on in vitro, ex vitro and auxin rooted hypoc...
20Initiation and development of wound tissue and roots on hypo...Grönroos, Roland von Arnold, Sara Initiation and development of wound tissue and roots on hypo...
21Initiation of roots on hypocotyl cuttings of Pinus contorta ...Grönroos, Roland von Arnold, Sara Initiation of roots on hypocotyl cuttings of Pinus contorta ...
22Initiation of roots on hypocotyl cuttings of Pinus sylvestri...Grönroos, Roland von Arnold, Sara Initiation of roots on hypocotyl cuttings of Pinus sylvestri...
23Rooting of Pinus sylvestris and Pinus contorta hypocotyl cut...Grönroos, RolandRooting of Pinus sylvestris and Pinus contorta hypocotyl cut...
24Transgenic rooting in conifersGrönroos, Roland Lindroth, Anders Yibrah, Hailie Clapham, David Transgenic rooting in conifers
25Paula Gottlieb, The Virtue of Aristotle's Ethics, Cambridge ...Grönroos, Gösta, 1968-Paula Gottlieb, The Virtue of Aristotle's Ethics, Cambridge ...
26Plato on perceptual cognitionGrönroos, Gösta, 1968- Murdoch, Dugald, Professor Frede, Dorothea Plato on perceptual cognition
27Two kinds of belief in PlatoGrönroos, Gösta, 1968-Two kinds of belief in Plato
28Skånska tärnors flyttning - ett forskningsprojektGrönroos, Johanna, 1971- Strandberg, Roine Olofsson, Patrik Alerstam, Thomas Skånska tärnors flyttning - ett forskningsprojekt
29ARTES - Facts and figuresGrönroos, Roland, 1954- Hansson, Hans ARTES - Facts and figures
30Digitaliserade kursintroduktionerJohanna, Grönroos, 1971- Gunnarsson, Gunnar Digitaliserade kursintroduktioner
31Molecular design of radiocopper-labelled Affibody moleculesTolmachev, Vladimir Grönroos, Tove J Yim, Cheng-Bin Garousi, Javad Molecular design of radiocopper-labelled Affibody molecules
32The Service Quality Path: A Longitudinal Service Quality Stu...Roos, Inger Grönroos, Christian The Service Quality Path: A Longitudinal Service Quality Stu...
33Presentation of the VINN Excellence Center for Wireless Sens...Ahlén, Anders Ahlgren, Bengt Grönroos, Roland Gunningberg, Per Presentation of the VINN Excellence Center for Wireless Sens...
34Positron Emission Tomography and Magnetic Resonance Techniqu...Carlbom, Lina Ahlström, Håkan, Professor Korsgren, Olle Eriksson, Olof Positron Emission Tomography and Magnetic Resonance Techniqu...
35Development and growth of plantlets of Pinus contorta regene...Flygh, Gunnar Grönroos, Roland Högberg, Karl-Anders von Arnold, Sara Development and growth of plantlets of Pinus contorta regene...
36Early and late root formation in epicotyl cuttings of Pinus ...Flygh, Gunnar Grönroos, Roland von Arnold, Sara Gulin, Leif Early and late root formation in epicotyl cuttings of Pinus ...
37Induction, rooting and growth capacity of adventitious shoot...Flygh, Gunnar Grönroos, Roland von Arnold, Sara Induction, rooting and growth capacity of adventitious shoot...
38Mikroförökning av contortatallFlygh, Gunnar Grönroos, Roland Högberg, Karl-Anders von Arnold, Sara Mikroförökning av contortatall
39Optimizing growth of conifer seedlings in vitroFlygh, Gunnar Grönroos, Roland von Arnold, Sara Optimizing growth of conifer seedlings in vitro
40Coactivator-dependent acetylation stabilizes members of the ...Giandomenico, Valeria Simonsson, Maria Grönroos, Eva Ericsson, Johan Coactivator-dependent acetylation stabilizes members of the ...

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